by David DeWald | Oct 11, 2012 | Community Management
The question I get ask most often is how you measure success in Community Building since you can’t easily tie it to ROI. Looking at the data that Rich provides you can see that there are data that can be gathered and measured to determine the health of your...
by David DeWald | Oct 10, 2012 | Community Management, Random Thoughts
Many companies are finding that investing in user groups and their supporting online user communities is a relatively low-cost way to consistently deliver value in all of those areas and much more. When getting executive buy-in for your online user community, you can...