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If you work in community you know that developing thick skin is an essential skill. As nice as it would be, not all your community members will love you, or your brand, all the time. How do you stay calm to handle situations with angry members? What do you do to keep perspective when attacks get […]

The post #CMGRHangout presents: Developing Thick Skin as a Community Manager (Preview) appeared first on My Community Manager.

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