#CMGRhangout

Complete Playlist of My #CMGRHangout Apperances

It's hard to believe how many of these I've

#CMGRHangout presents: Community Management and Privacy

Not to long ago I was able to participate in a #CMGRHangout on Privacy on Communities. Privacy is a real concern in the community industry. From general safety of both community members and ...

#CMGRHangout presents: Community Moderation

#CMGRHangout presents: Community Moderation

Whether you, volunteers, or another company moderate your community, you probably have questions on moderation and you likely have experience on some level—here’s what we talked about this week ...

I’m a Community Manager, What’s Vacation?

On last Friday’s #CMGRHangout, we took your questions – any question – and the first topic to come up was something that can make any community manager panic: VACATION. What is vacation? What ...

#CMGRHangout presents: Community Moderation (Preview)

Community Moderation is always at the forefront of our minds as Community Managers. Back in January 2013, we had the honor of hosting a Community Manager Appreciation Day panel on Forums and ...

Transitioning into a Community Career a #CMGRHangout

This week’s #CMGRHangout panel Friday, October 3rd at 2pm EST consisted of many who have made the leap to community management from other industries. We talked about where we came from, how we got ...

#CMGRHangout presents: Developing Thick Skin as a Community Manager (Preview)

If you work in community you know that developing thick skin is an essential skill. As nice as it would be, not all your community members will love you, or your brand, all the time. How do you stay ...

7 of the top lessons learned from experienced community managers

Many of the successful tactics of community management come from experience. Last week on #CMGRHangout, the floor was open for anyone and everyone to get their community management questions ...