What Community Managers Can Learn From Librarians

Tim McDonald at My Community Manager wrote:

What Community Managers Can Learn From Librarians

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After Brew returned from a Translator focused lab session with librarians earlier this week, we chatted about how many parallels there were between community management and librarians. Of course we’ve already compared a trial attorney to community management and had a rock star tell us how she grew her Google+ community, so why not invite Patty Wanniger, with Polaris Library Systems to discuss what community managers can learn from Librarians.

Who is Patty Dwyer Wanninger?

Patty spent 25 years working in all types of libraries. An early adopter of “online card catalogs,” experienced in running, managing, and building public libraries in Wisconsin and Illinois. Since 2008, worked in the private sector representing companies that provide software and hardware solutions for library automation.  Graduate of UW-Madison School of Library Science.

She returned to Milwaukee two years ago after many years living in Janesville, WI. Thrilled to be resident of Milwaukee’s Washington Heights neighborhood, and back in my natal zipcode.  Lurker on Twitter.

Patty’s daughter (who received her Ph.D. in English from Vanderbilt last Friday) is trying out for Jeopardy today. And you have to have little anecdotes in case you get on the show and Alex has to chat with you. So here are Patty’s: I like to wait at stage doors; I have met Angela Lansbury, Robert Goulet, Christopher Pluumer, among others. I own a million beads. I have 101 first cousins. I passed the Jeopardy test a few years ago but never was selected for the show, I think because my anecdotes are weak.

We will host a LIVE Google Hangout at 2pm EST NY-USA (find your local time here http://ht.ly/jjG3U) on Friday, May 17, with Patty and you are invited!

Here’s what will be talking about:

1) How do you take advantage of people’s initial perception of you (judging a book by the cover)?

2) How do you stay engaged with a community when they “check out” from you?

3) You use a card catalogue for books, how do you identify and organize people?

4) How does customer experience help grow your community?

5) What ways can you “elevate” a person who just comes in for a book?

Join us this week as Jonathan Brewer  and Tim McDonald  will be Hosting the Hangout and brandie mccallum and Sherrie Rohde will being moderating the Twitter chat #cmgrhangout
Don’t forget to confirm you are attending and be on the lookout for a G+ notification about 1:55pm is you want to join the hangout.
Want to participate on Twitter? Watch the YouTube video (will be linked)  and use #cmgrhangout  when tweeting.

photo credit Gwen’s River City Images

The post What Community Managers Can Learn From Librarians appeared first on My Community Manager.

Original: What Community Managers Can Learn From Librarians

Link Building For Community Managers

Tim McDonald at My Community Manager wrote:

Link Building

Link Building Tips For Community Managers

After reading a post from Sean McGinnis this week (Link Building Techniques That Work), two things made us think of community managers: 1) community managers involved in developing content for their site or are involved with SEO, should know about these; and 2) many link building practices sound like what community managers do every day.

We will host a LIVE Google Hangout at 2pm EST NY-USA (find your local time here http://ht.ly/jjG3U) on Friday, May 10, with Sean and you are invited!

Here’s what will be talking about:

1) What is link building and why is it so important?

2) You say “write epic shit” What exactly makes writing epic?

3) What are best practices for guest blogging?

4) How can events be used for link building?

5) What are some other top tips for link building?

Join us this week as Jonathan Brewer  and Tim McDonald  will be Hosting the Hangout and brandie mccallum (and hopefully Sherrie Rohde too!) will being moderating the Twitter chat #cmgrhangout
Don’t forget to confirm you are attending and be on the lookout for a G+ notification about 1:55pm is you want to join the hangout.
Want to participate on Twitter? Watch the YouTube video here (to be posted) and use #cmgrhangout  when tweeting.

The post Link Building For Community Managers appeared first on My Community Manager.

Original: Link Building For Community Managers

CMAD Wrapup – Links for Community Managers

Leanne Chase at The Community Roundtable wrote:

Wow!  Community Manager Appreciation Day sure has come a long way in 4 years!  Of course so has the discipline and roles of community management.  The amount of conversation, content and celebration from yesterday seemed to hit hyperdrive.  It was very hard to keep up and not get knocked over by the very large firehose with over 19,000 tweets peaking at 2,610 at 10am yesterday!  We  here at The Community Roundtable like to think of yesterday as Community Manager Advancement Day…a day when we get to share great resources and links with you all.  There were many yesterday and here they all are in 1 easy to see place.  If we have missed any that you saw, please add them in the comments section.


CMADTraffic

Resources

10 Key Stats of the Community Manager Space

Top Community Manager experts

Yammer’s Community Playbook: A comprehensive guide to communnity strategy, design, and execution

Articles

Everyone Can be a Community Manager & Happy Community Manager Appreciation Day

Community Management Must Be Considered a Strategy Imperative

The Focus in 2013 For Community Managers: Help Organizations Find New and Better Ways to Service Their Customers

Appreciating Community Managers – Happy CMAD!

Happy Community Manager Appreciation Day Boston!

 Video

The Community Roundtable joined HootSuite, Jeremiah Owyang, and some smarties from TheCR Network – Cindy Meltzer and Caty Kobe to discuss social business

Congrats to Vistaprint’s Jeff Esposito for being named Community Manager of the Year by Oracle yesterday

Photos

Chicago CMAD Lunch

Boston CMAD Happy Hour

San Francisco CMAD Happy Hour

More great information and kernals can be found in the #cmgrhangout #cmad #cmgrchat streams from yesterday…but be careful for the firehose that will be coming your way!

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Original: CMAD Wrapup – Links for Community Managers