On last week’s #CMGRHangout, we discussed choosing the right platform for your online community. Joining the chat were David “Historian” DeWald, Ben Martin, Jordan Reeves, Dennis Shiao, Brew & Sherrie Rohde. So, you’ve got a community … sort of. When you consider your Facebook page, the comments on your website and maybe articles or content that you’re publishing, you’ve […]
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During the #CMGRHangout chat a few weeks ago, NoniShaney; David; Brian; Jon; Abhishek; and Berrak discussed ways they like to spend their time when they are not fully immersed in their community. This is an absolute necessary thing to do. While it seems at times that we, as community managers, are plugged in 24/7, we do require time […]
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It’s mid-morning, you’ve already had tens of customer inquiries, your boss just stopped by to ask you for a blog post by the end of the day, and your phone battery just died. It’s early afternoon, you have a list of things to accomplish for the afternoon, but for some reason, you just can’t find […]
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The job of community manager is often described as one requiring passion, both for social media and the brand being represented. And while that’s true, sometimes demanding hours and unhappy customers can turn that passion into burnout. Check out this week’s #CMGRHangout panel with great advice from our panel on how to stay dedicated and […]
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We often talk about how to scale a community as it grows, but how do you scale an entire network of communities? What frameworks can you put in place and how do you prioritize your time? At what point do you decide when to add a new community or let an existing one rest? Check […]
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