by David DeWald | Aug 19, 2010 | Community Management
I’m going to have to disagree with this being a relatively “new” position. Many of us have been doing this for more than a decade. It just seems that main stream companies are starting to see the value, even if there is no visible ROI, of having someone dedicated to...
by David DeWald | Jul 30, 2010 | Community Management, Random Thoughts
At a young and impressionable age, I was introduced to the concept of “learning styles”. Specifically David Kolb’s learning styles model and experiential learning theory. My first contact with it was in the summer of 1989, a few years after the publication of...
by David DeWald | May 4, 2010 | Community Management, Social Media
At my current company we have an “official” blog, a Facebook page and three twitter accounts; one for promotions, one official and one for a specific region. The regional twitter account is the most active and was actively posting about a new store opening...
by David DeWald | Mar 29, 2010 | Community Management, Social Media
So you’ve done it. Everything is going perfectly and your community is growing fast… maybe growing much faster than you expected. But don’t panic there are things you can do to keep from getting overwhelmed and losing control. In my case we grew from from just...
by David DeWald | Mar 16, 2010 | Community Management, Social Media
What is a Community Manager? They are the person who oversees, maintains and takes responsibility for your business’ presence online in all the forms needed by your company. Such as using many online tools that make it easier for people to listen, interact, engage and...