by David DeWald | Feb 26, 2019 | Community Management, Social Media
Diving into a new community can be intimidating for some. It’s much easier to stay in the background lurking. Reading and enjoying the community and content without needing to join and engage. By locking everything down, you don’t give people a chance to get a taste...
by David DeWald | Apr 11, 2014 | Community Management
You see post about Traits of Community managers pop-up from time to time and for the most part they do a good job. Way back in 2009, I posted one where I polled actual, honest to goodness, Community Managers. I posed the question to the group of CMs I know around the...
by David DeWald | Jan 11, 2012 | Community Management
A lot of people would like to tie Social Media efforts to old school “Return on Investment”, considering profits in relation to capital invested. I would challenge that notion by offering another view. In psychology, “Reciprocity” is described...
by David DeWald | Jan 6, 2012 | Community Management
I think it is safe to say that most Community Managers are familiar with the “Online Disinhibition Effect”, better known as “John Gabriel’s Greater Internet Fuckwad Theory”. For the most part Community Managers need to think about forums...
by David DeWald | Jan 3, 2012 | Community Management
Seems like every month or so someone is decrying the death of forums or that platform hasn’t changed in well over a decade. I want to talk about that, but first I want to talk about perhaps the oldest form of communication online; Email and more specifically, the...