Community cannot for long feed on itself; it can only flourish with the coming of others from beyond, their unknown and undiscovered brothers.

– Howard Thurman

#CMGRHangout presents: Community Management and Privacy

Not to long ago I was able to participate in a #CMGRHangout on Privacy on Communities.

Privacy is a real concern in the community industry. From general safety of both community members and community managers to specific concerns with legal acts such as Children’s Online Privacy Protection (COPPA), the EU “Right to Be Forgotten” and the Health Insurance Portability and Accountability Act (HIPAA), there is much to be aware of both with your platform and your language.

#CMGRHangout presents: Community Moderation

Whether you, volunteers, or another company moderate your community, you probably have questions on moderation and you likely have experience on some level—here’s what we talked about this week with Dom Garrett, Sherrie Rohde, David DeWald, Teri Kojetin, Rachel Miller and Jordan Reeves.

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I’m a Community Manager, What’s Vacation?

On last Friday’s #CMGRHangout, we took your questions – any question – and the first topic to come up was something that can make any community manager panic: VACATION. What is vacation? What do you do with it? How do you unplug from a community that you’re tied to every day? The biggest recommendation we […]

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#CMGRHangout presents: Community Moderation (Preview)

Community Moderation is always at the forefront of our minds as Community Managers. Back in January 2013, we had the honor of hosting a Community Manager Appreciation Day panel on Forums and Moderation with Patrick O’Keefe and the Emoderation team, but it’s been surfacing in so many of your questions that at the prompting of […]

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