Happy New Year 2018

And now we welcome the new year. Full of things that have never been. - Rainer Maria

Complete Playlist of My #CMGRHangout Apperances

It's hard to believe how many of these I've

The Greatest Truth.

Community cannot for long feed on itself; it can only flourish with the coming of others from beyond, their unknown and undiscovered brothers. – Howard ...

#CMGRHangout presents: Community Management and Privacy

Not to long ago I was able to participate in a #CMGRHangout on Privacy on Communities. Privacy is a real concern in the community industry. From general safety of both community members and community managers to specific concerns with legal acts such as Children’s Online Privacy Protection ...

#CMGRHangout presents: Community Moderation

#CMGRHangout presents: Community Moderation

Whether you, volunteers, or another company moderate your community, you probably have questions on moderation and you likely have experience on some level—here’s what we talked about this week with Dom Garrett, Sherrie Rohde, David DeWald, Teri Kojetin, Rachel Miller and Jordan ...

I’m a Community Manager, What’s Vacation?

On last Friday’s #CMGRHangout, we took your questions – any question – and the first topic to come up was something that can make any community manager panic: VACATION. What is vacation? What do you do with it? How do you unplug from a community that you’re tied to every day? The biggest ...

#CMGRHangout presents: Community Moderation (Preview)

Community Moderation is always at the forefront of our minds as Community Managers. Back in January 2013, we had the honor of hosting a Community Manager Appreciation Day panel on Forums and Moderation with Patrick O’Keefe and the Emoderation team, but it’s been surfacing in so many of your ...

What Will Be Left Of Your Community in 10 Years’ Time?

In 10 years, what will be left of your community today? Will you be using the same platform? Will the same people be there? Will the documented knowledge still be relevant? You probably answered no to all these questions. Worse... from The Online Community Guide ...