by David DeWald | Nov 11, 2014 | Community Management
In 10 years, what will be left of your community today? Will you be using the same platform? Will the same people be there? Will the documented knowledge still be relevant? You probably answered no to all these questions. Worse… from The Online Community Guide... by David DeWald | Jul 10, 2014 | Community Management
It’s mid-morning, you’ve already had tens of customer inquiries, your boss just stopped by to ask you for a blog post by the end of the day, and your phone battery just died. It’s early afternoon, you have a list of things to accomplish for the afternoon, but for some...