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The Power of the Lurker

The Power of the Lurker

Diving into a new community can be intimidating for some. It’s much easier to stay in the background lurking. Reading and enjoying the community and content without needing to join and engage. By locking everything down, you don’t give people a chance to get a taste...
#CMGRHangout presents: Community Moderation

#CMGRHangout presents: Community Moderation

Whether you, volunteers, or another company moderate your community, you probably have questions on moderation and you likely have experience on some level—here’s what we talked about this week with Dom Garrett, Sherrie Rohde, David DeWald, Teri Kojetin, Rachel Miller...

I’m a Community Manager, What’s Vacation?

On last Friday’s #CMGRHangout, we took your questions – any question – and the first topic to come up was something that can make any community manager panic: VACATION. What is vacation? What do you do with it? How do you unplug from a community that you’re tied to...