If you work in community you know that developing thick skin is an essential skill. As nice as it would be, not all your community members will love your brand, all the time. How do you stay calm to handle situations with angry members? What do you do to keep perspective when attacks get personal?
Developing Thick Skin as a Community Manager
by David DeWald | Aug 30, 2014 | Community Management, Random Thoughts | 0 comments