Building A Great Volunteer Community Team

Let’s face it; sometimes Community Managers can’t do everything. You need help, but there just isn’t room in the budget to get another person in house. Often the help you need is right there in your community waiting for the chance to play a bigger role. So what...

Not Just Circles

Circles are a beautiful thing… but they are more than Circles, they are also topics of interest. In the past week as I’ve watched my Stream fill with G+ tips, LOLCats and Viral stuff. A fair bit I have no interest in, but because I’ve elected to have them in my...

Community Building: Know Your Audience

I recently inherited a few twitter accounts with well over 3000 followers each that were following almost as many twitter feeds. Unfortunately the quality of these followers and those we were following were not that great. A significant number of them wouldn’t...