by David DeWald | Jan 3, 2012 | Community Management
Seems like every month or so someone is decrying the death of forums or that platform hasn’t changed in well over a decade. I want to talk about that, but first I want to talk about perhaps the oldest form of communication online; Email and more specifically, the...
by David DeWald | Oct 25, 2011 | Community Management
For a new Community Manager to successfully manage established online communities, it first requires a good understanding of online channels related to the community – and that’s not just social media – but includes any community websites that are relevant...
by David DeWald | Oct 20, 2011 | Community Management
Just a collection of quotes I’ve seen lately. Sorry I didn’t think to jot down who said them. Perfect objectivity is an unrealistic goal; fairness, however, is not. Build your reputation by helping other people build theirs. If you do not know how to ask...
by David DeWald | Oct 18, 2011 | Community Management
Let’s face it; sometimes Community Managers can’t do everything. You need help, but there just isn’t room in the budget to get another person in house. Often the help you need is right there in your community waiting for the chance to play a bigger role. So what...
by David DeWald | Jul 5, 2011 | Community Management
I recently inherited a few twitter accounts with well over 3000 followers each that were following almost as many twitter feeds. Unfortunately the quality of these followers and those we were following were not that great. A significant number of them wouldn’t...
by David DeWald | Mar 1, 2011 | Community Management
I’ve been sitting back for a few a bit trying to take in all the changes that have been going on with Community Management and the “Rise of Social Media”. I put that in quotes because most CMs have been doing Social Media forever, we just didn’t call it “Social...